1
The caller asks a familiar question.
“How much does it cost?”, “Do you have any space?” or “When are you open?”
Repetitive phone work
Answering the same questions every day? There's a smarter way.
Opening hours, prices, booking appointments or the status of an order. Let your AI colleague take over the repetitive phone work, so your team has time for work that really needs attention.
- Routine questions answered
- Appointments booked
- Less repetitive work
- What are your opening hours today?09:12
- We're open today from 9:00 to 18:00.09:12
The same answer. The same appointment. Another phone call.
Some calls always follow the same pattern. Let your AI colleague handle them, so your team has room for questions that need attention.
2
Your AI colleague answers right away.
Friendly and direct, based on your own knowledge base and instructions.
3
Appointment or action sorted instantly.
Booked in the calendar, a confirmation sent or a note recorded.
4
Only custom work goes to your team.
Does a customer need specialist advice? Then the AI transfers them to the right colleague.
An AI colleague that fits your business.
You decide how the AI helps and keep sight of every call.
You choose when
Let the AI always answer, or only step in when your team is busy.
Your knowledge, your instructions
Decide which information the AI uses and how it handles questions.
You decide the handover
Choose when a team member takes over. If nobody picks up, the AI takes the callback request.
You keep the overview
See what was discussed, how the question was handled and what needs follow-up.
But does it stay personal?
An AI colleague on the phone raises questions. Here is what you want to know before you hand over the call.
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Won't it sound like a cold, impersonal robot?
You choose a voice that suits your business and set the tone: casual and friendly or formal and businesslike. With your own greeting and business knowledge, the conversation sounds natural, warm and familiar.
What does an AI colleague sound like for your business?
Create a free account, set up your own AI colleague and hear right away how it talks to your customers.
- No credit card needed
- Set up within an hour
- You set the rules
Is Atelyr right for your business?
Atelyr is designed for businesses where being reachable matters, but where the phone must not disrupt the real work.
A great match if…
You hear the same questions every day
About opening hours, prices, availability or how you work.
Customers call to book or reschedule appointments
Or to check whether there is still space. Connected to your own calendar, such as Google Calendar or Outlook.
You want to relieve your specialists or front desk of routine work
So they have time left for the questions that really need attention.
You have clear information and working agreements
Prices, house rules and procedures your AI colleague can use right away.
You want to keep your existing phone system
You keep your own numbers and phone system, such as KPN, Voys, 3CX or Xelion.
Less suitable if…
Every call is a unique, specialist advisory conversation
Without fixed patterns or recurring questions.
You expect complex procedures or rigid decision trees
Atelyr excels at natural conversations. It is less suited to extensive, strictly scripted step-by-step plans.
You want to hide that callers are talking to an AI
We deliberately don't do that, and it isn't allowed: callers must know they are talking to an AI colleague. Transparency is part of it.
Recognise your situation in the left column? Then an AI colleague brings you calm, time savings and saved customers from day one.
Connects to the systems you work with.
Your existing phone system as the foundation. Your tools connected where needed.
Phone systems
Tools
What can Atelyr do for your team?
Discuss your situation and find out what fits. Or get started on your own with your AI colleague.
Anything else you want to know?
Answers to practical questions about your AI colleague.
You simply connect your existing phone system (such as 3CX, KPN, Voys or Xelion). You keep your current phone numbers and decide in your own system when calls go to your AI colleague — for example when busy, after a few rings or outside opening hours.