Question 1

How quickly can I get started with ATELYR?

Accepted Answer

You can activate ATELYR within 5 minutes. Fine-tuning your AI Colleague takes a maximum of half a day, ensuring it perfectly matches your business.

Question 2

Does ATELYR work with my VoIP system?

Accepted Answer

Yes! ATELYR is platform-independent and works with any VoIP platform, such as Kwebbl, 3CX and more. We connect seamlessly via SIP or API with your existing telephony infrastructure.

Question 3

Do customers notice they're talking to AI?

Accepted Answer

Our AI Colleague conducts natural conversations with human-like intonation. Experience shows that customers often can't tell the difference. The AI is trained to respond empathetically, professionally and contextually.

Question 4

What happens when the AI can't answer a question?

Accepted Answer

When the AI can't answer a question, the call is immediately transferred to an available employee. You can configure when and how this happens.

Question 5

Is ATELYR GDPR-compliant?

Accepted Answer

Absolutely. All data is processed in compliance with GDPR. We use enterprise-grade encryption.

Question 6

Can I try ATELYR first?

Accepted Answer

Yes! You can create a test account right away and activate your first AI Colleague within 5 minutes. No commitments!